Cluck Force Support

If you get stuck or something looks wrong in the game, let us know.

Contact

Tapping the version line at the bottom of the settings window copies support information. Paste it into your email so we can look into it faster.

Common questions

A purchase did not arrive

Tap “Restore Purchases” in the settings window. Items you buy once and keep, such as Remove Ads, become active again. Items that are used up, such as diamonds, cannot be restored. If it still has not arrived, send us the support information together with the order number from your store receipt.

I would like a refund

Refunds are decided by the store you bought from. Please request one through that store. What a refunded purchase delivered is taken back in the game.

I want my leaderboard information deleted

Email us your nickname and record stage. We will delete it after confirming. Details are in the Privacy Policy.

Where can I see the drop rates?

In the rates window inside the game, and on the Drop Rates page.

My nickname was changed

Nicknames that break the rules are reset to an automatic name. See the Nickname Rules.